frequently asked questions
Where is K5 Storage?
1474 Saur Ln
New Braunfels, TX 78130
What are the office hours?
Monday - Friday: 8 am - 5 pm
After-Hours On-Call Options Available
What are the access hours?
Daily: 24/7
Do I have an obligation for long-term storage?
We offer flexible month-to-month lease options, allowing you to store with us for the duration that suits your needs, whether short or long-term.
How can I pay my storage bill?
You can conveniently pay your storage bill online (coming soon) using a debit/credit card or bank withdrawal. You also have the option to set up autopay directly on your account or ask us about other payment options.
What documentation is required to rent a space?
A valid form of government-issued ID, such as a driver’s license, passport, or state ID, is necessary for renting a unit or parking space.
Are there restrictions on items I can store?
Certain items are not allowed for storage, including perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.
What does an On-site Resident Manager do?
An onsite manager is an individual stationed nearby or at the location to oversee daily operations, manage staff, handle customer interactions, and ensure the facility's smooth functioning.
Still have questions?
Click here to contact us for any additional questions.
k5 storage - on-site resident manager
100 % Ashphalt and Concrete
Each Unit Has 110-Volt Power and Air Check Station for Tires
Each Unit Has 110-Volt Power and Air Check Station for Tires
Each Unit Has 110-Volt Power and Air Check Station for Tires
Each Unit Has 110-Volt Power and Air Check Station for Tires
Each Unit Has 110-Volt Power and Air Check Station for Tires
Extra Wide Driveways, 70' minimum, for Easy Parking in Units
Each Unit Has 110-Volt Power and Air Check Station for Tires
Extra Wide Driveways, 70' minimum, for Easy Parking in Units